Paul Van Schyndel

Senior Product Leader with experience building and scaling SaaS products across AdTech, F&B tech, and eCommerce. At Momos, I drive AI-powered customer engagement solutions that help multi-location hospitality brands improve service, reputation, and revenue.

I’ve built the core components of an enterprise-grade platform, including login and user management, permissions and access control, self-service onboarding, notifications and alerting, and comprehensive team collaboration tools (ticketing, assignments, commenting, and resolution). I also own the analytics and reporting products, delivering actionable AI-driven insights for operators. In addition, I’ve led development of merchant automation workflows, including auto-responses, that streamline guest recovery and marketing engagement.

Beyond the platform foundation, I’ve driven market rollout and expansion through integrations with POS, loyalty, and food delivery platforms, as well as localization and translation features for global scale. My work spans APAC, the Middle East, and the US markets, giving me experience building products that succeed across diverse regions and customer needs.

Previously at Criteo, I built the self-service onboarding platform, led global integrations with eCommerce platforms, APIs, and data privacy/GDPR initiatives, and managed the Solutions Engineering team in Singapore, supporting clients across APAC, Europe, the US, and LATAM.

Passionate about bridging customer needs, data, and product strategy, I thrive in fast-paced environments where cross-functional collaboration turns complex challenges into scalable, measurable impact.